Training your staff on cybersecurity and different software programs can have a huge impact on your business’ overall health. Training your users puts the power of knowledge in their hands; what better way to prevent a data breach than to set up a line of defense on the front lines? The overwhelming majority of data breaches (91% to be precise) begin with a phishing attack.

End-user training can educate your team on what a phishing attack may look like. At Portland Internetworks, we use KnowBe4 as our training tool of choice. KnowBe4 will send fake phishing emails as a test to your team. Like a mom spying on her kids, you will be able to see what’s going on behind closed doors. KnowBe4 will give you the test results so that you can see how many end-users fail the test and missed the red flags in the fake phishing email. This helps you to determine where weak points are in your overall security, and will allow you to tailor a training program to your team’s needs.

KnowBe4’s end-user trainings will leave your employees better prepared for real life phishing attempts. Over time, you will be able to push multiple tests to your employees and watch their improvement in cybersecurity. If an employee fails a test, KnowBe4 gives you options for remediation; you will be able to select which further trainings to give each person.

Cybercriminals see end-users as the weak link in your business’ network security. End-user trainings have become a vital tool in enhancing cybersecurity. KnowBe4 is a program that’s offered to all of our fully managed customers, don’t hesitate to reach out if you’d like to learn more. October is Cybersecurity Month; don’t let cybersecurity be something that scares you. Let’s leave that to Freddy Krueger.